Privacy notice.
How we use information when you enquire, request a quotation or work with Cerberus.
Who controls your information
CVN Ltd, trading as Cerberus Passive Fire Protection, is responsible for the personal information described in this notice. Questions can be sent to info@cerberusfire.co.uk or raised by calling 01427 392265.
Information we collect
We may collect your name, business, role, contact details, site or delivery address, project requirements, correspondence and any schedules, drawings, photographs or other files you choose to provide. Basic technical information may also be processed where necessary to operate and secure the website.
How and why we use it
- To answer enquiries, prepare quotations and take steps before a contract.
- To fulfil contracts, coordinate supply, delivery, surveys and site work.
- To keep project, quality, certification and accounting records.
- To protect our systems, prevent misuse and meet legal obligations.
- For legitimate business administration where this does not override your rights.
Sharing
We may share relevant information with hosting and IT providers, professional advisers, approved suppliers, delivery providers or subcontractors where needed for the enquiry or project. We do not sell personal information.
Retention and security
We retain information only for as long as needed for the purpose collected and any legal, contractual, insurance or certification requirements. We use proportionate organisational and technical safeguards, although no online system can guarantee absolute security.
Your rights
Depending on the circumstances, you may ask to access, correct, erase or restrict your information, object to certain processing or request portability. You may also complain to the Information Commissioner’s Office.
Local storage and cookies
The ironmongery basket may be stored locally on your device so it remains available while you browse. The current website does not use advertising cookies. If analytics or additional cookie-based services are introduced, this notice and any consent controls will be updated before use.
Changes
We may update this notice as the website or our processing changes. The date above identifies the current version.